Effective Date: 16 April 2026

This Privacy Policy describes how BOLT TECH SDN. BHD. (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or use www.botttechsb.com
.
By using our website or services, you agree to the terms of this Privacy Policy.

  1. Company Information

BOLT TECH SDN. BHD.
Company Code: 1618407-V
Address: 28B, Jalan Raja Uda, Raja Uda Industrial Estate, 12300 Butterworth, Pulau Pinang, Malaysia
Email: cs@botttechsb.com
Phone: +60 17-709 3490

  1. Personal Data We May Collect

We may collect personal data including but not limited to:
Full name
Phone number
Email address
Billing address
Delivery address
Company name
Payment information
Device or product information submitted for repair or support
Communications, enquiries, and messages sent to us
Website usage data such as IP address, browser type, and access time

  1. How We Collect Data

We may collect your personal data when you:
Visit our website
Submit an enquiry or contact form
Place an order
Request repair or IT services
Contact us by email, phone, or other communication channels
Subscribe to updates or marketing communications
Interact with our website through cookies or analytics tools

  1. Purpose of Collection

We may use your personal data for the following purposes:
To process orders and payments
To deliver products and services
To provide technical support, repair, or after-sales service
To communicate with you regarding your enquiries or transactions
To improve our website, products, and services
To maintain internal records
To comply with legal and regulatory obligations
To prevent fraud, abuse, or unauthorized activity
To send service-related notices or promotional materials, where permitted

  1. Disclosure of Personal Data

We may disclose your personal data to trusted third parties where necessary, including:
Payment processors
Courier or logistics providers
IT service providers or technical support partners
Professional advisers, auditors, or legal consultants
Regulatory authorities or law enforcement agencies where required by law

We do not sell your personal data to third parties.

  1. Data Protection

We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, remember preferences, and analyse website traffic.
You may choose to disable cookies through your browser settings, although some website functions may not operate properly as a result.

  1. Retention of Data

We may retain your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of such third-party websites.

  1. Your Rights

Subject to applicable law, you may request to:
Access your personal data
Correct inaccurate or incomplete personal data
Withdraw consent where applicable
Request deletion of your personal data, subject to legal and contractual limitations

To make such a request, please contact us at cs@botttechsb.com
.

  1. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time by posting the updated version on our website.
Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised policy.

  1. Contact Us

If you have any questions regarding this Privacy Policy or our handling of your personal data, please contact:

BOLT TECH SDN. BHD.
Address: 28B, Jalan Raja Uda, Raja Uda Industrial Estate, 12300 Butterworth, Pulau Pinang, Malaysia
Email: cs@botttechsb.com
Phone: +60 17-709 3490